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PRIVACY POLICY

A legal disclaimer

Last updated: 2026-02-11

Castelia is committed to protecting personal information in accordance with applicable Canadian and Quebec privacy laws, including the Act respecting the protection of personal information in the private sector (Loi 25).

Collection of Personal Information

We may collect personal information when you:

  • Submit a contact form

  • Book a consultation

  • Communicate with us

  • Browse our website

Collected data may include:

  • Name

  • Email address

  • Phone number

  • Business information

  • Website usage data (analytics, cookies)

We collect only information necessary for legitimate business purposes.

Mobile Information Sharing

Castelia S.E.N.C. does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing purposes.

Use of Information

Personal information may be used to:

  • Respond to inquiries

  • Schedule consultations

  • Deliver services

  • Improve website functionality

  • Communicate relevant updates

Castelia does not sell or trade personal information.

Data Protection

We implement reasonable technical and administrative safeguards to protect personal information from unauthorized access, disclosure, or misuse.However, no transmission over the internet can be guaranteed as completely secure.

Third-Party Service Providers

We may use trusted third-party platforms (such as CRM systems, booking tools, and analytics services) to manage operations and communications. These providers process data in accordance with their own privacy policies.

SMS Communications

By providing your phone number, you consent to receive SMS messages from Castelia at +1 438-900-5522. Messages may include appointment confirmations, reminders, and follow-ups. Message frequency may vary. You may opt out at any time by replying STOP. For assistance, reply HELP.

Your Rights

In accordance with applicable law, you have the right to:

  • Access your personal information

  • Request correction

  • Request deletion where legally permitted

Requests may be submitted to:
contact.castelia@gmail.com

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website indicates acceptance of any modifications.

PRIVACY POLICY

A legal disclaimer

Last updated: 2026-02-11

Castelia is committed to protecting personal information in accordance with applicable Canadian and Quebec privacy laws, including the Act respecting the protection of personal information in the private sector (Loi 25).

Collection of Personal Information

We may collect personal information when you:

  • Submit a contact form

  • Book a consultation

  • Communicate with us

  • Browse our website

Collected data may include:

  • Name

  • Email address

  • Phone number

  • Business information

  • Website usage data (analytics, cookies)

We collect only information necessary for legitimate business purposes.

Use of Information

Personal information may be used to:

  • Respond to inquiries

  • Schedule consultations

  • Deliver services

  • Improve website functionality

  • Communicate relevant updates

Castelia does not sell or trade personal information.

Data Protection

We implement reasonable technical and administrative safeguards to protect personal information from unauthorized access, disclosure, or misuse.However, no transmission over the internet can be guaranteed as completely secure.

Third-Party Service Providers

We may use trusted third-party platforms (such as CRM systems, booking tools, and analytics services) to manage operations and communications. These providers process data in accordance with their own privacy policies.

Your Rights

In accordance with applicable law, you have the right to:

  • Access your personal information

  • Request correction

  • Request deletion where legally permitted

Requests may be submitted to:
contact.castelia@gmail.com

Policy Updates

This Privacy Policy may be updated periodically. Continued use of the website indicates acceptance of any modifications.

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